Unforgettable calls to the police emergency hotline An inmate on leave from prison assaults his wife with an axe. A young mother seeks advice on child rearing. An angry captain vents his fury after his boat is clocked for speeding on an inner city canal. When officer Gutenrath picks up the emergency hotline phone, he becomes instantly involved in the situation, whether it’s exhorting a woman to fight for life, or providing comfort for a child whose mother has just passed away. Gutenrath always tries to connect with callers in a very personal and fascinating way. The stories he has compiled are sometimes heart-wrenching, sometimes funny but always spellbinding.